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Invite teammates and choose their access

Invite people by email, understand team roles and manage an existing teammate.

Written by Ben

Send an invitation

  1. Choose the correct store, then open Settings → Team.

  2. Enter the person’s email address.

  3. Choose the role you want to give them.

  4. Complete any verification shown and select Invite.

The person must sign in with the invited email and accept the invitation. Sending an invite does not automatically give access.

Choose a role

  • Owner: the person who owns the store and its plan.

  • Admin: broad access to manage the store and its team, with owner-only actions kept separate.

  • Editor: day-to-day work such as products, orders, discounts, delivery and appearance.

  • Viewer: read-only access to permitted dashboard information.

Only the owner can invite or manage admin roles. Owners and admins can manage other teammates within their permissions.

Manage an existing teammate

Use the Team page to review invitation status, change an allowed role or remove access. Pending means the invitation has not been accepted yet.

The plan’s team allowance includes the owner and pending invitations. If you are at the limit, remove invitations or access you no longer need, or ask the owner to review the plan.

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