Find your plan
Open Billing from the dashboard sidebar. This shows your account’s current plan, its allowances and available plan choices.
Use Compare plans to open the full plan and feature comparison in a separate tab.
Manage your paid subscription
Choose Manage subscription to open the billing portal. Use the options available there to manage payment details, review billing information or change or cancel the subscription.
Read the amount, timing and confirmation shown in the portal before confirming a change. Return to ShopWaka and refresh Billing if the change has not appeared yet.
Cancellation and plan limits
If a paid plan is cancelled but remains active until the end of its paid period, Billing shows that status and end date. Check the portal’s confirmation for your subscription.
Before moving to a smaller plan, compare its store, product, category, team and order allowances with your current usage. Being over an allowance can prevent adding more items or accepting new orders until you are within the relevant limit.
Team access
A store uses its owner’s plan. A teammate’s separate paid plan does not increase that store’s allowances. For questions about the store’s subscription, ask its owner.